Disclaimer
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and applications.
Topics:
-
What data do we collect?
-
How do we collect your data?
-
How will we use your data?
-
How do we store your data?
-
Marketing
-
What are your data protection rights?
-
What are cookies?
-
How do we use cookies?
-
What types of cookies do we use?
-
How to manage your cookies
-
Privacy policies of other websites
-
Changes to our privacy policy
-
How to contact us
-
How to contact the appropriate authorities
What data do we collect?
Resilient Security collects the following data:
-
Personal identification information (Name, email address, phone number, etc.)
-
Information about your browser, network, and device
-
Web pages you visited prior to coming to this website
-
Your IP addresses
This information may also include details about your use of this website, including:
-
Clicks
-
Internal links
-
Pages visited
-
Scrolling
-
Searches
-
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:
-
Billing and shipping address(es)
-
Details about your orders (for example, your shirt size)
-
Email address
-
Name
-
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
You can read more about how Squarespace covers GDPR requirements here.
How do we collect your data?
You directly provide Resilient Security with most of the data we collect. We collect data and process data when you:
-
Register online or place an order for any of our products or services.
-
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
-
Use or view our website or applications via your browser’s cookies.
-
Connect with us on social media platforms like LinkedIn and Twitter.
Resilient Security may also receive your data indirectly from the following sources:
-
Your personal contact details may be shared with us by our partner companies AE nv or Quality@Speed BV either by your request or because they have identified a cyber security issue that requires our assistance.
-
Social media platforms like LinkedIn and Twitter.
-
Your publicly available or leaked organizational data or personal contact details may be collected when performing vulnerability and risk exposure research on the internet either at your request or unintentionally as collateral data when performing services for a company or organization that has a relationship with you.
How will we use your data?
Resilient Security collects your data so that we can:
-
Process your order, manage your account and relationship with Resilient Security
-
Email you with news, insights and offers on products and services we think you might like.
-
Provide you with alerts and insights that your infrastructure or organizational data may have been compromised either through a direct breach or a breach at an organization you shared this data with.
If you agree, Resilient Security will share your data with our partner companies so that they may offer you their products and services.
-
AE nv/sa
-
Quality@Speed BV
When Resilient Security processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Resilient Security securely stores your data at Squarespace’s infrastructure.
Resilient Security will keep your personal data for 18 months after the last interaction. Once this time period has expired, we will delete your personal data, except when legally required to retain it, by completely removing it from our CMS and CRM. This action cannot be undone.
Marketing
Resilient Security would like to send you information about insights, products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Resilient Security from contacting you for marketing purposes or giving your data to its partner companies.
If you no longer wish to be contacted for marketing purposes, you can completely unsubscribe from all email communication by clicking the unsubscribe link in a Resilient Security marketing email.
What are your data protection rights?
Resilient Security would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Resilient Security for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Resilient Security correct any information you believe is inaccurate. You also have the right to request Resilient Security to complete information you believe is incomplete.
The right to erasure – You have the right to request that Resilient Security erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Resilient Security restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Resilient Security’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Resilient Security transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information , visit allaboutcookies.org.
How do we use cookies?
Resilient Security uses cookies in a range of ways to improve your experience on our website , including:
-
Keeping you signed in
-
Understanding how you use our website
-
Providing personalization services based on your behavior on our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Resilient Security uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Resilient Security uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Resilient Security sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Resilient Security website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Resilient Security keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 April 2020.
How to contact us
If you have any questions about Resilient Security’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@resilientsecurity.be
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Resilient Security has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
GBA: https://www.gegevensbeschermingsautoriteit.be/
